Time Limits Loosened with Long Term in Mind
The Our Place approach varies from traditional formats typically found in many shelters across the country. Most shelters operate with 90-day-stay time limits for guests, or even shorter stays, which can lead to a street-to-shelter-to-street cycle. Our Place is setting out to break that cycle with the goal of serving as a stepping stone for guests toward more permanent housing.
“Traditionally there's been a 90-day-stay [at shelters], but when we look at our housing environment we know that 90 days is not enough,” Cassady said. “So our goal is to have people come in, take a break, rest, feel comfortable and heal [before finding permanent housing]. Obviously, we're not going to make that goal right away, but we like to say that six months is about how long we'd like you to stay. But again, if you're here and you're working hard to end your houselessness, if you're working hard to try to move on to your next steps, whatever that may be, we won't remove you.”
Many RISE staff members have lived experience with homelessness themselves, so they know how difficult this journey can be. “RISE hired 75% of our staff as peers, so they have lived experience [with homelessness] and they play a great role in advocating and walking with our guests to make sure that they have the emotional support as well as the connection to resources,” Cassady said. “We put relationships first, we listen rather than come in with a plan and tell people what they need. We've gotten great results by offering that relationship, respect and that dignity rather than coming in and offering what we think might be right. [This approach] builds long-term success.”
“[RISE] knows this population, they know all of the guests and their personal stories,” Howell said. The decision to award the Our Place contract to RISE surprised some initially, as it had been more of a grassroots organization at its inception.
“That connection is so vital for us to have a vendor that the guests trust, and I trust RISE completely,” Howell said. “We understand our roles, so we complement each other instead of contradicting each other, so it's been great. They've never done something of this magnitude and they've done it in a wonderful way and I'm really proud of them coming together, giving us a proposal and implementing what they promised. It’s been a great process. I love their passion and I love their commitment to helping us by being a critical partner in this community.”
Although Our Place has been launched and is working to overcome the challenges brought on by the pandemic, resolving the affordable housing crisis and helping the hundreds of people living on the streets in our area is far from over.
“Our Place has solved a couple of challenges that we're facing, but it certainly doesn't solve people experiencing homelessness because there's other variables,” Howell said. “Our Place gets rid of some additional barriers by increasing bed capacity, access to daycare and the ability to have pets. So we’re one step closer to really having a targeted approach and a menu of services, but it’s in no way going to solve all of the issues. We still have to move on to the next set of issues and start tackling those, but it's nice to be able to check a few off a few boxes for those that weren't sheltered or didn't want to get sheltered for those reasons. So [Our Place] is a great first step.”
Cassady agrees that the long-term goal of ending houselessness in our community may still be a long way off. However, she is optimistic that Our Place will continue playing a positive role for its guests moving forward.
“So our long-term goal is to always have [Our Place] empty, right?” Cassady said. “We're going to make sure that everybody has a safe and stable place to live with a locking door, a roof and their dignity intact. But in the meantime as we move toward that, the goals are to continue that mission of a healing and therapeutic environment where people are respected and listened to and honored. When they come into Our Place, they're surrounded by support and we can get creative in finding long-term solutions for people, with people.”
Reporting and Photography by Scott King for Our Town Reno